Shipping / Returns

Clear, calm support.

Our delivery timelines are set out below. If something isn't right with your order, keep the piece unworn with its tags attached and contact us within the return window, and we'll take it from there.

In-Stock Items

2–5 business days

Orders for in-stock pieces are packed within 1 to 3 business days and delivered within 2 to 5 business days of dispatch, anywhere in South Africa.

Pre-Order Items

Up to 2 weeks before dispatch

Pre-order pieces are made to order. Please allow up to 1 week for stock to arrive from production and a further week for preparation, after which standard delivery timelines apply.

Delivery Fee

R50 flat rate

A flat delivery fee of R50 applies to every order shipped within South Africa. This is calculated and shown at checkout before payment.

Return Window

7-day return window

Return unworn items with tags attached within 7 days of delivery. Exchanges depend on available stock.

  • Items must be clean, unworn, and in original packaging.
  • Sale or final-run items may be exchange-only unless faulty.
  • Refunds are processed after the item is inspected.
Contact

Talk to Goslin

Email support@goslinoriginal.com with your order number and reason for return.

Shipping

Return delivery

Customers cover return delivery unless the item arrived damaged or incorrect.

Tracking

Order help

We will confirm the next step by email once your request is reviewed.